Bundles let you group multiple merch items together and sell them at a special price. They’re a proven way to increase average order value and move more inventory.
Bundle types
Fanhaven supports two types of bundles:
Fixed bundle
A fixed bundle contains a specific set of items. The fan gets exactly what’s in the bundle — no substitutions.
Example: “Tour Pack” = Tour Tee + Tour Poster + Enamel Pin for 45(normally55 if bought separately)
Pick-any bundle
A pick-any bundle lets the fan choose from a selection of items to build their own bundle. You set the rules — how many items and which categories to choose from.
Example: “Pick Any 3 Tees” = Choose any 3 t-shirts from the catalog for 60(normally25 each)
Creating a bundle
Navigate to your merch catalog from the dashboard.
Select the bundle type (fixed or pick-any) and configure:
| Setting | Description |
|---|
| Name | Bundle name (e.g., “VIP Pack”) |
| Type | Fixed or Pick Any |
| Items | The products included (fixed) or available to choose from (pick-any) |
| Price | The bundle price (typically less than the sum of individual items) |
| Available Online | Whether this bundle appears in the Fanpass store |
| Purchase limit | Max quantity a single fan can buy (optional) |
For fixed bundles, add the exact items and sizes included.
For pick-any bundles, add the pool of eligible items and set how many the fan can choose.
Save and the bundle is immediately available on POS and (if enabled) online.
Bundles on the POS
When a staff member selects a bundle on the POS:
- Fixed bundles add all items to the order at the bundle price
- Pick-any bundles prompt the staff member to select the individual items and sizes the fan wants
Bundles online
Online bundles work the same way:
- Fixed bundles show as a single product with all included items listed
- Pick-any bundles guide the fan through selecting their items with a step-by-step flow
Pricing strategy
A good bundle discount is typically 10-20% off the combined individual prices. Enough to feel like a deal, but not so much that it undercuts your margins.
| Strategy | When to use |
|---|
| Loss leader | Bundle a popular item with slower-moving inventory |
| Premium pack | Group high-end items for VIP fans |
| Starter pack | Combine essentials for new fans at an accessible price |
| Album + merch | Pair music with apparel for album launch shows |
