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Box Tracking lets you label and track individual containers (boxes, cases, crates) of merchandise as they move through your supply chain — from manufacturer to warehouse to trailer to booth.

Why track boxes?

When you’re managing thousands of units across dozens of items, knowing which box contains what and where it is saves enormous time:
  • Faster load-in — Know exactly which boxes to pull for each event
  • Better accountability — Track who received what and when
  • Easier auditing — Reconcile physical inventory against digital records
  • Reduced loss — Identify missing containers quickly

How it works

1
Create a box
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From Inventory → Box Tracking, create a new box entry. Give it:
3
  • A label or ID (e.g., “Box #142” or a barcode)
  • Contents — The items and quantities packed in this box
  • Current location — Where the box is right now
  • 4
    Track movement
    5
    As boxes move through your operation, update their location:
    6
  • Warehouse → Trailer (before the tour hits the road)
  • Trailer → Booth (during event load-in)
  • Booth → Trailer (after the show)
  • Trailer → Warehouse (end of tour)
  • 7
    Open and reconcile
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    When a box arrives at its destination, open it and verify the contents against what the system says should be inside.

    Box tracking in practice

    Here’s a typical flow during a tour:
    StageAction
    Pre-tourPack boxes at the warehouse, label them, and log contents in Fanhaven
    Load-outMove boxes from warehouse to trailer. Update locations in the system.
    Show dayPull the boxes you need for the event. Move them to the booth.
    Post-showRepack remaining inventory. Move boxes back to the trailer.
    End of tourReturn boxes to the warehouse. Reconcile totals.
    Consistent box tracking throughout the tour makes end-of-tour inventory reconciliation dramatically easier.