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Events are the individual show dates that make up a tour. Each event represents a single performance at a specific venue, with its own tax rules, payment splits, and operational settings.

Creating an event

1
Go to Tour Info
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From the sidebar, navigate to your current tour’s info page.
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Add an event
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Click Add Event and fill in the details:
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  • Venue name and address
  • Date and start/end times
  • Capacity (optional, used for per-head calculations)
  • 6
    Configure event settings
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    After creating the event, configure tax and payment settings specific to that venue.

    Event settings

    Tax configuration

    Each event can have its own tax settings, which is important since tax rates vary by city and state:
    SettingDescription
    Tax methodInclusive (tax included in price) or On top (tax added at checkout)
    Tax rateThe percentage applied to taxable items
    Tax categoriesDifferent rates for different product categories, if needed
    Make sure to verify tax rates for each venue’s jurisdiction. Incorrect tax configuration can lead to compliance issues.

    Payment splits

    If a venue takes a percentage of merch sales, configure payment splits at the event level:
    • Simple split — A single percentage split between artist and venue
    • Advanced split — Separate split rates for hard goods (apparel, accessories) and soft goods (posters, stickers)

    Tip splits

    Configure how tips are divided:
    • Artist share — Percentage of tips going to the artist
    • Staff share — Percentage of tips going to the merch staff

    Venue Stripe Connect

    For events where the venue processes their own payments, you can connect a venue-level Stripe account. This enables direct deposits to the venue for their share of sales.

    Bulk operations

    When managing tours with many dates, you can:
    • Bulk create events by importing a list of dates and venues
    • Bulk delete events that have been cancelled
    • Copy settings from one event to apply tax/split configuration to others

    Event day workflow

    On show day, here’s the typical flow:
    1
    Staff check in
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    Merch staff open the POS app and select the event and their assigned booth.
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    Count in
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    Run a count-in to record starting inventory for the booth. This is critical for accurate end-of-night reconciliation.
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    Sell
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    Process transactions through the POS throughout the show.
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    Count out
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    At the end of the night, run a count-out to record remaining inventory and reconcile sales.
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    Settle
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    Review the event’s transactions, tips, and cash drawer totals in the dashboard.